Anyone who last bought a home 20 years ago will likely be surprised at how different the process is today. With title technology dictating the flow of transactions, it’s an entirely new process from past decades. But that doesn’t mean it’s a bad thing. In most ways, title technology has enhanced processes and allowed more seamless transactions. Quicker transactions are always better, and when automation is involved, no one has to waste time on tedious tasks. Here are some of the ways technology has impacted the home buying process.
Improved Lines Of Communication
One of the biggest benefits of advanced title technology is conversational AI. The phones at title companies are constantly ringing, which means employees can’t work as efficiently as they would like. And when clients call, they expect to talk to a human immediately rather than leave a message and receive a call back at a later time. Conversational AI has virtually eliminated this problem. Clients can start a web chat or text and ask any questions they have about their file and receive a quick and accurate response. Effective communication is what drives real estate transactions in the right direction, and conversational AI is the top communication tool to use today.
The Role Artificial Intelligence Plays In Home-Buying
Artificial intelligence has made it possible to buy a home without even seeing it in person. Virtual tours are more common than ever before in this dynamic real estate market we live in today. But mostly, the help of a virtual assistant has streamlined processes so much that everyone can do their part efficiently without having to speak to a human in many cases. While there are still circumstances that merit the need for human interactions, title company employees can focus more on complex tasks while having peace of mind knowing their clients are taken care of with their title technology tools.
Mobile Accessibility Tools To Streamline Processes
People expect to be able to perform most tasks on mobile devices today. That includes many steps of the home buying process. Your title company can implement technology to allow documents to be sent via text message and filled out from mobile devices. And if clients have a question about something, then they can text their inquiries and get answers within seconds so they can continue inputting information. No one likes to wait for the information they need, and the right title technology can ensure that doesn’t happen.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how your title company can offer the most streamlined home buying process around.