As a title company, you have to set yourself apart from the competition to earn new business. This often involves ensuring your title agents and other employees are on the same page and all-in with representing your company. Everyone who speaks with a client or REALTOR has to be a brand ambassador because a single negative experience can reflect poorly on a company as a whole. Alanna is a title tech tool that can help you stand out in the title industry.
Create A Unique Experience For Your Clients
Unique experiences can be memorable for clients and lead to repeat business or referrals. Through conversational AI, Alanna can create these unique experiences by being available to answer questions 24/7. Clients won’t have to wait until the next business day to reach out to your company and they can get straightforward answers in a matter of minutes. Alanna is the assistant you’ve always wanted to hire, and now you can without having to invest in a lot of other resources.
Make REALTORS Look Good
Creating a great experience for clients is crucial, but it might be even more important to stand out in the eyes of REALTORS. Any given REALTOR might have several transactions in the works at one time that involves multiple clients. They rely on the title company to keep everything straight and help make them look good. Alanna not only answers specific questions REALTORS have, but she can also anticipate the next question or provide additional context to eliminate the need for follow-up questions. This makes REALTORS look like they are on top of their games with clients, which makes your title company look great as well.
Elevate Your Brand With Alanna
You can’t just hire any assistant and expect them to be a brand ambassador immediately. Alanna is the assistant you’ve always wanted to help elevate your brand. Everyone involved in a real estate transaction can take a deep breath and stay on track much easier when Alanna is involved. From providing relief for title agents to being proactive in helping clients and REALTORS, she can do it all.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how Alanna can take your brand to the next level.