Nowadays, talking to an actual human can sometimes seem like an outdated form of communication. Of course, there are still plenty of benefits of having a phone conversation, but it’s much easier to text or web chat with someone. The problem is too many people confuse chatbots with conversational AI. When it comes to the […]
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Your title company employees likely go above and beyond to ensure client satisfaction. However, depending on the amount of busywork they have to do, they might fall short at times. As a title company, implementing the right title technology can give your staff the tools they need to keep the closing day on schedule, while
Helping Your Clients and Staff at the Same Time Read More »
Title companies upgrade their title tech tools for various reasons. First and foremost they want to provide the best experience possible for customers. But they also want to ensure their employees are working as efficiently as they can. The good news about Alanna is she accomplishes both of those with her conversational AI abilities. Here
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Good News for Title Agents Ok. We’re pretty sure we’re not truly at the End of Days. Or even the end of the mortgage industry as we know it. We just wanted to grab your attention. But by the tone we’ve seen and heard on the origination side of our industry, it can certainly seem
The End is Nigh! But Here’s the Good News for Title Agents Read More »
In this video, Hoyt Mann, President and Co-Founder of Alanna, discusses Keith’s favorite features of Alanna. One of Keith’s favorite features is the cost estimate feature. Keith also describes how he enjoys working with title companies and how Alanna is a benefit from the small title companies to the large title companies.
Hot Seat with Hoyt (Video) Read More »
Alanna Improving Customer Services for Title Agents In this video episode, Keith and Hoyt Mann talk about the origins of Alanna. Hoyt also talks about how the concept of Alanna was developed in response to the need for better customer service in the title industry. Hoyt also describes how Alanna utilizes artificial intelligence
Coffee with Keith (Video) Read More »
No matter how great your title company employees are at what they do, burnout is very real and is something you have to monitor. It’s easy for staff to get comfortable with their routine, but this could eventually have a negative effect if they want more challenging opportunities. Adopting a new title technology program can
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Real estate agents, lenders, buyers and sellers can Simply Text Alanna to get the information they need. No logins. No apps. Alanna Demo In this short video, Alanna’s texting ability are demonstrated showing how a real estate agent could obtain information about a property. This is all done, without the use of an app. Natural
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Upgrading to new title technology is often essential for title companies to keep up with the competition. However, there’s always a sense of hesitancy to make such a big change because you never know how it will be accepted among staff members. While your staff likely isn’t part of the decision-making process, they are ultimately
Introducing Alanna to Your Staff Read More »
Data Accuracy There are few industries that rely on data accuracy more than the title insurance industry. The legal and insurance implications of inaccurate information are legion in the industry. And title agency owners know how much of their staff time and energy goes into inputting data as well as investigating discrepancies and correcting records
