Look at any brand in an industry and pay close attention to what makes them stand out. The most successful companies in any industry have a simple, yet effective, image or logo that represents their brand and what they stand for. Title companies should have a meaningful image as well, and your Alanna can be […]
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The real estate industry is highly competitive no matter where you’re located throughout the country. Standing out among the competition means doing the little things right, while also going above and beyond with customer service. No matter how great your employees are, sometimes there simply isn’t enough time in the day to get everything done.
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Title companies have different goals they want to achieve internally. One common goal most have, though, is to grow their business by increasing revenue. Doing so often requires employees to go above and beyond to create a stellar experience for their clients, real estate agents, and lenders. Hiring extra help could solve some problems, but
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If you’ve ever chatted with a chatbot on a website, you know how frustrating it can be to go in circles to find your answer. Most of the time it ends up going back to talking to a human anyway after wasting time. Typical chatbots don’t have a very positive reputation, but Alanna’s conversational AI
Alanna is More Than a Typical Chatbot…She’s Conversational! Read More »
Maintaining strong communication with clients is often easier said than done for title companies. When you have to shuffle through stacks of papers all day, it can be burdensome to send reminder emails and make phone calls. And when you do, it’s not always a guarantee that your client will respond timely. So what is
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When working with clients on a real estate transaction, you must strike a balance with the communications you send. If you don’t communicate enough, they could get frustrated by not feeling they are being kept in the loop. But if you send too many communications, they could get annoyed. Alanna can help you strike this
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Customer Experience vs. Customer Service Title agencies understand that customer service is critical to maintaining a strong and loyal client base. In creating a customer service strategy, tile companies tend to think about what they are going to do for that customer when what they should focus on is how they are going to make
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Do you often have a hard time keeping your clients on schedule for real estate closings? Many title companies suffer from scheduling delays when there’s a simple and effective solution- Alanna. Alanna tackles timeline issues at their source- ineffective communication. By employing her conversational AI abilities, your clients are constantly up-to-date on the status of
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What is one of the most time-consuming parts of a normal day for a title company employee? Most of them will agree manual data entry and the document collection process combine to take the most time. Alanna is known for being the leader in conversational AI, but she can automate other processes to make life
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Security is one of the most important things title companies should prioritize, but many overlook. With the busy days you have and shuffling stacks of paperwork, it’s too easy for information to get into the hands of the wrong person by mistake. While mistakes happen, clients and potential clients will be unforgiving, and your reputation
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