No matter how great your title company employees are at what they do, burnout is very real and is something you have to monitor. It’s easy for staff to get comfortable with their routine, but this could eventually have a negative effect if they want more challenging opportunities. Adopting a new title technology program can be an unwelcome change at first. However, when you are encouraging about the new challenges it offers, you’ll empower your staff to stretch their minds and strive for greater achievements.
Brainstorm Ideas And Get Valuable Input
If you simply tell your staff they will be getting a virtual assistant to help them with certain tasks, they will likely have many questions and concerns. A better approach would be to gather the team together and brainstorm ideas that would help them be more productive and feel more fulfilled with their job. This valuable input can be used to ensure you have the right title technology to help them succeed.
Show Your Desire To Help Employees Grow Professionally
Employees want to know you care about their professional development. When you always look out for their best interests and stretch their minds, they will feel like you have a genuine interest in their success. You just have to show them that working at your title company is more than simply getting through a real estate closing.
Give Your Employees The Tools Needed To Succeed
After gathering feedback from your staff, take the next step and provide them with the tools they need to succeed. An assistant like Alanna can remove tedious and repetitive tasks from their plates so they can focus on tasks that stretch their minds. And when this happens, they will be more engaged with their work and can focus on long-term business goals more often.
Acknowledge Staff Members Who Go Above And Beyond
Some staff members will embrace changes in title technology more than others. This provides you with a great opportunity to acknowledge those employees who do and highlight how they have benefited from it professionally. Be careful to not talk down on other employees, though. Focus on the efforts of those who went above and beyond and show your appreciation for them. You might be surprised at how other employees follow suit and start increasing their efforts as well when they see others succeed.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can help stretch the skills your employees already possess.