What is one of the most time-consuming parts of a normal day for a title company employee? Most of them will agree manual data entry and the document collection process combine to take the most time. Alanna is known for being the leader in conversational AI, but she can automate other processes to make life easier for title company employees. We’ve discussed how manual data entry can be reduced significantly with Doc Processing.
Main Problems With Manual Data Entry
Usually, when title companies receive information sheets back, they are handwritten or not in a format that makes it easy to transfer to the title production system. This forces employees to decide whether to enter the information as they see it or to follow up with the client. And many times clients don’t fill in the information correctly, so tracking them down is required. While this is a common problem for title companies, utilizing the right title tech tools can solve it quickly.
How Alanna Smart Forms And Doc Processing Reduce Data Entry
Alanna’s Smart Forms make it easy to gather information through automation. The Doc Processing feature analyzes the information clients input into the Smart Form, and it’s sent directly into their files. This saves a significant amount of time compared to manual data entry and helps keep the closing process on schedule.
Alanna Doc Processing Can Be Used In Two Ways
With Alanna’s Doc Processing, when a form is submitted and uploaded to your title production system, the information is also submitted to Alanna to go through a verification process. The information from the form is then compared to the information currently in the title production system. So if the information has been updated, your team can click a button and the appropriate information will be updated instantly.
Title companies can also utilize Alanna’s Doc Processing title tech tools by auto-populating their title production system fields based on form responses. When this is selected, everything is automated so no one needs to review the information. It’s the most efficient way to use Doc Processing and keep any closing on schedule.
Improve Workplace Efficiency And Data Accuracy
Alanna’s Doc Processing is simple to set up and the Alanna customer success team will train your staff so you don’t have to worry about anything. Alanna’s customer success team will work with your internal processes to customize the features you need to ensure efficiency is maximized. If your goal is to improve workplace efficiency while increasing data accuracy, then Alanna’s Doc Processing is ready and waiting for you.
Alanna.ai is the developer of the title industry’s only conversational AI technology capable of holding complex conversations with clients via SMS text or web chat. Learn more about how she can boost efficiency in your office while improving accuracy.